Chordline Health gains a competitive edge with embedded, feature-rich analytics

Could a real-time, self-serve, data reporting platform in the hands of your team members help your organization?


Chordline Health, a healthcare software provider, wanted to gain a competitive advantage with their SaaS application by offering feature-rich analytics embedded into the application.
Existing analytics was driven off the single-tenant operational databases using complex SQL statements that could not be reused across customers due to the different data models per customer. Any needed changes were restricted by the legacy approach that required extensive labor and testing to enhance. The application experienced severe performance issues.
A scalable solution was needed to expose the trove of data for customers that could be easily integrated into their application.
chordline case study

Our solution

OneSix designed an end-to-end automated framework to load multi-model databases per customer into a Data Lake and transformed that into a multi-tenet Data Warehouse addressing Cases, Authorizations, To-do lists, and Compliance threshold reporting.

All new tools and platforms were introduced that would help automate new customer loads by using a simple control table. A live connection to the data warehouse using the powerful Snowflake engine served embedded analytics using Sisense visualization. The complex security model was simplified via two security tables that allowed bi-directional integration between Sisense and the SaaS application.


The implementation of the Embedded Analytics solution brought about significant positive changes for the SaaS provider:

— Improved SaaS Application Performance: By driving analytics from a separate database, the SaaS provider effectively segregated the workload. This separation reduced contention for resources on their main application, resulting in improved performance and responsiveness for end-users.

— Reduced Labor Time and Costs: The adoption of a single warehouse and transformation architecture streamlined data management across various application versions. This unified approach significantly reduced the laborious task of managing multiple data repositories and schemas, leading to considerable time and cost savings.

— Achieved Competitive Edge: By integrating feature-rich analytics directly into their SaaS application, the company gained a competitive advantage by providing real-time, insightful data to users without requiring external tools or platforms. This integration streamlined user experience and differentiated their offering in the market, enhancing user engagement and retention.

OneSix was termed as one of their easiest vendors to work with.


My experience was fantastic with OneSix. They listen to your query carefully and then are able to solve your issues within the correct time frame and reasonable price. Super knowledgeable team!

Ayush J.
SEP 28 2022

One of my favorite things about One Six is their willingness to work with us on whatever we need. Early on in the project, we determined we needed an additional tactical resource instead of an advisory one, and One Six happily switched out resources for us, ensuring we had what we needed to complete the project.

Pamela E.
NOV 8 2021

They dig in and help understand the problem, how to think about it, provide the best technical options of how to solve it, then execute as quickly as possible. This is by far the best way to help me make sure we're successful, and that I know what's being done and how to support it once they're finished.

Brandon H.
OCT 20 2020

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