Software firm accelerates data-driven reporting

Manual reporting may not even produce the benefits that businesses are looking for.


Manual reporting processes can be time-consuming, error-prone, and difficult to manage.
In the end, they may not even produce the benefits that businesses are looking for – namely, actionable insight into every aspect of business operations that can guide strategic decision-making.
One of our clients working in the asset management and software monetization space recently came to OneSix looking for help in replacing its manual reporting tools with a solution better suited for fast-paced analytics.
Our team set out to work on developing a Data Warehouse solution that would effectively accelerate internal reporting and deliver valuable insights faster than ever.



Our solution

Shining a light on performance concerns.
Work began with OneSix engineers analyzing our client’s existing data systems and Data Warehouse environment. We also consulted with the company’s executive leadership to define KPIs and other metrics that would accurately gauge operational performance and its impact on the customer experience.
Our team used Microsoft SQL Server tools such as SSIS for ETL to integrate the company’s Data Warehouse with its various data sources, including Salesforce, Microsoft Excel, and multiple SQL databases. SQL Server Analysis Services provided the foundation to construct a tabular model and calculate reporting metrics. We also built a Support Insights dashboard with Microsoft Power BI to help our client’s users create reports and data visualizations sharing them with other stakeholders.


As a result of these efforts, our client is now able to clearly spot areas of the business where performance levels are not meeting expectations.
To date, the company’s support team and management have used these insights to resolve operational bottlenecks and improve customer relationships.
Interactive data visualizations have also made it easier for analytics-based insights to be shared with key decision-makers who are in the best position to take action. With OneSix’s help, our client can now let hard data drive its decision-making and improve every aspect of its internal processes.

My experience was fantastic with OneSix. They listen to your query carefully and then are able to solve your issues within the correct time frame and reasonable price. Super knowledgeable team!

Ayush J.
SEP 28 2022

One of my favorite things about One Six is their willingness to work with us on whatever we need. Early on in the project, we determined we needed an additional tactical resource instead of an advisory one, and One Six happily switched out resources for us, ensuring we had what we needed to complete the project.

Pamela E.
NOV 8 2021

They dig in and help understand the problem, how to think about it, provide the best technical options of how to solve it, then execute as quickly as possible. This is by far the best way to help me make sure we're successful, and that I know what's being done and how to support it once they're finished.

Brandon H.
OCT 20 2020

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